Trust and Safety

Overview

1min

Your safety and peace of mind are our top priorities. We're committed to creating a secure and respectful online environment for both employers and freelancers. Please take a moment to familiarize yourself with our Trust and Safety guidelines:

1

User Guidelines

At Gumoz, we believe in treating every member of our community with respect and professionalism. We expect all users to adhere to our User Guidelines, promoting positive interactions and maintaining a friendly atmosphere.

2

Report Abuse

If you encounter any abusive behavior, harassment, or fraudulent activity on our platform, don't hesitate to report it. We take such matters seriously and will promptly investigate and address any violations of our guidelines. Your well-being is paramount.

3

Security Best Practices

To protect your account and personal information, we recommend following best practices for account security. Use strong, unique passwords and enable two-factor authentication for an additional layer of protection. Be cautious about phishing attempts and suspicious messages.

4

Privacy Policy

Your privacy is important to us. Our Privacy Policy outlines how we collect, store, and protect your personal information. It also explains what data may be shared with other users on the platform and how it is used.

5

Payment and Transactions

We've implemented secure payment methods and a transparent transaction process. In the rare event of payment disputes, we have procedures in place to help resolve these issues and ensure that you receive fair compensation for your work.

6

Prohibited Content and Services

We strictly prohibit the posting or offering of illegal, unethical, or inappropriate content and services on our platform. Violations of this policy will result in account suspension or termination.

7

Escalation and Conflict Resolution

In the event of disputes or conflicts, we have established clear procedures to help you reach a resolution. Our team is here to assist and ensure fair outcomes for all parties involved.

8

Community Guidelines and Policies

Make sure you read and understand our full set of Community Guidelines and Policies. This includes guidelines on copyright and trademark compliance, feedback expectations, and non-discrimination policies.

9

Frequently Asked Questions (FAQ)

Browse our FAQ section for answers to common trust and safety questions. We're here to address any concerns you may have.

10

Contact Information

If you encounter any issues or require assistance, please feel free to contact our support team. Your concerns are important to us, and we're here to help you.

11

Terms of Service

For a comprehensive understanding of your rights and responsibilities, we recommend reviewing our Terms of Service. This document outlines the legal aspects of using our platform.



Updated 25 Mar 2024
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